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Operational challenges that we are helping our customers overcome

Omnico Educational Services team offer classroom and virtual training, 1-2-1 training, bespoke and standard training materials, healthchecks and an array of other activities that can get your team [...]

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Omnico customers offered 60-days of free online training for all end users

We are delighted to announce that all Omnico customers will be offered 60-days of free online training from 1st July for all of their end users...

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Six tips to give supermarkets the full value of their food and beverage offering

Licensed or franchised coffee shops along with big name sandwich outlets and quick service restaurants are a major trend in U.S. supermarket retail. They boost footfall and dwell-time and once [...]

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The Touchless Ecosystem, by Omnico - Food & beverage

When business opens again, assuring that your customers feel safe and confident will be of paramount importance.  By their very nature, visitor attractions are high touch environments, which is [...]

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Technical guide to planning ahead for re-opening: Mission critical systems need a health check now

As we edge towards lifting lockdown, attractions and retailers may think all they have to do is flick the switch on their systems and they’re back in business, but this would unfortunately be a [...]

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Destinations must adapt fast to changed patterns of behaviour after lockdown

How will consumers react to the lifting of coronavirus-related restrictions? And what kind of conditions will governments impose on destinations and leisure attractions as countries emerge from [...]

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Guests now demand that digital technology helps, assists and delights them

The current difficulties facing the theme parks and destinations market are certainly severe, but they will not halt digitalization.

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Attractions have increased revenues by 10% through entitlements

When families are free from coronavirus confinement and want to head for a theme park or casino, they’re likely to be looking for good value deals that are as hassle-free as possible. In uncertain [...]

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For attraction operators, social-distancing must be addressed

As societies emerge from Covid-19 lockdown, parks and casinos must adapt to new rules about physical contact. In China for instance, cities are busy again, but consumers are experiencing a new [...]

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Research shows you must remove the hassle from returns

Returns are a great source of frustration for everyone – the consumer and retailer alike. Research by Omnico among 2,000 U.S. consumers last year found nearly nine-in-ten customers (86 percent) [...]

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