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Rising demand for tech-first experiences at attractions

In the past, casinos, amusement parks, and attractions have based their adoption of technology on their own business needs. In a post-COVID world, however, technology adoption should be driven by the [...]

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Omnico Group appoints new US General Manager and CRO, Keith Dunphy

Leading global transaction and engagement technology provider, Omnico Group, has appointed Keith Dunphy as its new US General Manager and Chief Revenue Officer (CRO). Keith will lead the [...]

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Rise in demand for VIP experiences at attractions

Amidst all the disruption of the past year, it’s important to remember why guests ultimately visit casinos, amusement parks, and attractions: to have a great experience.

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Driving customer loyalty and repeat visits with personalization

According to our research, 79% of consumers are concerned about visiting attractions and casinos due to the ongoing COVID-19 pandemic.

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Rising demand for contactless experiences at attractions

A year of endless hand-washing and antibacterial gel has rubbed off on consumers. Of those willing to visit casinos, amusement parks, and attractions this year, 1 in 4 (24%) will only visit if these [...]

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Using technology to ensure visitor safety post-pandemic

As you might expect in the wake of a pandemic, safety is front of mind for consumers. In fact, according to our research, 8 in 10 are reluctant to visit attractions in 2021 due to COVID-19 safety [...]

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Have you got new staff or returning staff in need of tech know-how?

Get them up to speed with Omnico Training Academy!

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Ensuring your systems are fully optimized for the year ahead

With changing social distancing guidelines, and regional and national lockdowns, 2020 was a difficult year for business. But with COVID-19 vaccines now rolling out more widely, there’s well-placed [...]

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Five tips for theme parks and destination resorts to re-capture visitor engagement

1. Understand your visitors’ expectations post-Covid

The vast majority of returning visitors have new expectations regarding cleanliness, safety, and social distancing requirements.

These visitors [...]

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Join Omnico and BackLooper for a debate on evolving profitably post-Covid

Omnico to host discussion with industry expert Josh Liebman, founder of BackLooper, on tackling the friction points of today’s visitor experiences post-Covid

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