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Caterers, technology and the fast-changing habits of diners

Customers’ habits are changing and suddenly caterers realise the future hangs on how they use technology for interaction.

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Apps with family-friendly features have great revenue potential

Safety is always paramount when considering the customer journey of a child through a theme park, no matter what the venue. Operators should, however, not limit their thinking about [...]

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Guests expect parks’ engagement tech to smooth their path to pleasure

When guests enter the gates of a theme park or destination, they want a thrilling experience that is friction-free, highly personalised and memorable for the right reasons.

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Trends that are changing theme park customer experience

Theme park technology never stands still.

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