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Sodexo selects Omnico technology for catering transformation

Global services company integrates Omnico’s smart platform and mobile technologies into UK locations.

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Destinations must adapt fast to changed patterns of behaviour after lockdown

How will consumers react to the lifting of coronavirus-related restrictions? And what kind of conditions will governments impose on destinations and leisure attractions as countries emerge from [...]

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Guests now demand that digital technology helps, assists and delights them

The current difficulties facing the theme parks and destinations market are certainly severe, but they will not halt digitalization.

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Attractions have increased revenues by 10% through entitlements

When families are free from coronavirus confinement and want to head for a theme park or casino, they’re likely to be looking for good value deals that are as hassle-free as possible. In uncertain [...]

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Research shows you must remove the hassle from returns

Returns are a great source of frustration for everyone – the consumer and retailer alike. Research by Omnico among 2,000 U.S. consumers last year found nearly nine-in-ten customers (86 percent) [...]

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Enhance your POS system to transform customer experience

Can there be anyone who hasn’t noticed the incredible change sweeping through retail? Social media companies are turning themselves into marketplaces while new direct-to-consumer and online-only [...]

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Shop and eat – why US retailers need to enhance their legacy POS to integrate food and beverage

The old divisions between retail, work, eating and snacking are disappearing. Witness the growth of in store coffee shops and exciting pop up food stalls, or the trendy staff cafeterias open to [...]

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Enhance legacy POS to fit the vision of retail at NRF2020

There’s been good news for retailers this month. The annual NRF expo in New York City, a platform to launch new concepts and technology innovations in the retail industry, drove a key message that

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Caterers, technology and the fast-changing habits of diners

Customers’ habits are changing and suddenly caterers realise the future hangs on how they use technology for interaction.

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Apps with family-friendly features have great revenue potential

Safety is always paramount when considering the customer journey of a child through a theme park, no matter what the venue. Operators should, however, not limit their thinking about [...]

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