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The Touchless Ecosystem, by Omnico - Food & beverage

When business opens again, assuring that your customers feel safe and confident will be of paramount importance. 

By their very nature, visitor attractions are high touch environments, which is [...]

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Technical guide to planning ahead for re-opening: Mission critical systems need a health check now

As we edge towards lifting lockdown, attractions and retailers may think all they have to do is flick the switch on their systems and they’re back in business, but this would unfortunately be a [...]

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Destinations must adapt fast to changed patterns of behaviour after lockdown

How will consumers react to the lifting of coronavirus-related restrictions? And what kind of conditions will governments impose on destinations and leisure attractions as countries emerge from [...]

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Guests now demand digital technology helps, assists and delights them

The current difficulties facing the theme parks and destinations market are certainly severe, but they will not halt digitalization.

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Influencing customer behavior is more important than ever

As parks and destinations move towards reopening (as is already happening in China), influencing customer behavior will be more important than ever.

Firstly, to ensure social distancing is [...]

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Staying close to guests and attracting new customers is vital

Staying close to guests and attracting new customers is vital when Covid-19 has slammed the gates shut at parks, attractions and casinos.

Simply waiting for the good times to return is not a [...]

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Attractions have increased revenues by 10% through entitlements

When families are free from coronavirus confinement and want to head for a theme park or casino, they’re likely to be looking for good value deals that are as hassle-free as possible.

In uncertain [...]

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For attraction operators, social-distancing must be addressed

As societies emerge from Covid-19 lockdown, parks and casinos must adapt to new rules about physical contact.

In China for instance, cities are busy again, but consumers are experiencing a new [...]

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As we emerge from lockdown, attractions must act fast to regenerate revenue

Omnico’s advanced ticketing solution, part of the Omnico Commerce suite, will provide quick gains in an area often overlooked.

The biggest names in the parks, destinations and casino industries [...]

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Research shows you must remove the hassle from returns

Returns are a great source of frustration for everyone – the consumer and retailer alike. Research by Omnico among 2,000 U.S. consumers last year found nearly nine-in-ten customers (86 percent) [...]

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