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Research shows you must remove the hassle from returns

Returns are a great source of frustration for everyone – the consumer and retailer alike. Research by Omnico among 2,000 U.S. consumers last year found nearly nine-in-ten customers (86 percent) get [...]

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Omnico technology predictions for 2020

Across the next 12 months, technology-driven innovations will make headway in theme parks, leisure destinations, hospitality and workplace food services. Find out about the detail behind our [...]

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Sodexo 'snack' research highlights need for more tech

A recent survey by Sodexo in North America, which serves more than 12 million meals a month to students and staff at 700 colleges and universities, reveals the newest snack trends coming to market in [...]

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Meet our Partner: Preoday

We asked Preoday, the mobile and online ordering technology company allowing consumers to book, order online and pay for their food, drink and merchandise, for collection or delivery, what they think [...]

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Smart, personal, sustainable – trends that will shape catering in 2020

New challenges mean new opportunities in catering, and 2020 is set to be a year of change for the industry. Those that work in catering will be used to the fast pace of service and hospitality, where [...]

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Guests demand less hassle, making a single transaction platform essential

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Caterers, technology and the fast-changing habits of diners

Customers’ habits are changing and suddenly caterers realise the future hangs on how they use technology for interaction.

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Hospitality & catering 2018: throwing the till out the window

How to fully embrace technology innovation in 2018 and beyond

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Why having an integrated and unified Point-of-Sale system for caterers is a must

As consumers become increasingly driven by speed and convenience, using new methods of contactless payment, pre-ordering apps and embracing new innovations like virtual reality (VR), they are coming [...]

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Hospitality & catering 2017: mobile POS comes of age

How the rise and rise in smartphones can increase sales and boost customer loyalty

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