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Operational challenges that we are helping our customers overcome

Omnico Educational Services team offer classroom and virtual training, 1-2-1 training, bespoke and standard training materials, healthchecks and an array of other activities that can get your team [...]

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Savings of 40% on ticketing costs achieved

Savings of 40% on previous costs, through lower licensing fees and minimal infrastructure requirements, are already realised by operators switching to Omnico’s cloud-based ticketing solution. And [...]

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VAT cut puts meal deals and smart ticketing on the attractions menu

Sales taxes and excitement rarely go hand-in-hand, even in the world of theme parks and attractions. But the UK Chancellor of the Exchequer’s announcement of a 15 per cent cut in VAT for the [...]

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you need more than touchless technology after Covid-19

Touchless technology is a must as parks and destinations reopen, but it has to be backed with powerful, personalized engagement if guests are to come back after the initial buzz of excitement

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The Touchless Ecosystem, by Omnico - Food & beverage

When business opens again, assuring that your customers feel safe and confident will be of paramount importance.  By their very nature, visitor attractions are high touch environments, which is [...]

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Technical guide to planning ahead for re-opening: Mission critical systems need a health check now

As we edge towards lifting lockdown, attractions and retailers may think all they have to do is flick the switch on their systems and they’re back in business, but this would unfortunately be a [...]

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Destinations must adapt fast to changed patterns of behaviour after lockdown

How will consumers react to the lifting of coronavirus-related restrictions? And what kind of conditions will governments impose on destinations and leisure attractions as countries emerge from [...]

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Guests now demand that digital technology helps, assists and delights them

The current difficulties facing the theme parks and destinations market are certainly severe, but they will not halt digitalization.

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Influencing customer behavior is more important than ever

As parks and destinations move towards reopening (as is already happening in China), influencing customer behavior will be more important than ever. Firstly, to ensure social distancing is [...]

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Staying close to guests and attracting new customers is vital

Staying close to guests and attracting new customers is vital when Covid-19 has slammed the gates shut at parks, attractions and casinos. Simply waiting for the good times to return is not a [...]

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