Omnico Insights

Licensed or franchised coffee shops along with big name sandwich outlets and quick service restaurants are a major trend in U.S. supermarket retail.

They boost footfall and dwell-time and once fully [...]

As we edge towards lifting lockdown, attractions and retailers may think all they have to do is flick the switch on their systems and they’re back in business, but this would unfortunately be a [...]

Returns are a great source of frustration for everyone – the consumer and retailer alike. Research by Omnico among 2,000 U.S. consumers last year found nearly nine-in-ten customers (86 percent) get [...]

Can there be anyone who hasn’t noticed the incredible change sweeping through retail? Social media companies are turning themselves into marketplaces while new direct-to-consumer and online-only [...]

The old divisions between retail, work, eating and snacking are disappearing. Witness the growth of in store coffee shops and exciting pop up food stalls, or the trendy staff cafeterias open to [...]

There’s been good news for retailers this month. The annual NRF expo in New York City, a platform to launch new concepts and technology innovations in the retail industry, drove a key message that [...]

Consumer expectations have quickly adapted to new technologies that strip the hassle out of shopping. We get used to solutions such as mobile payments or cashierless checkouts and become frustrated [...]